Tech support and Telemarketers

If there is one thing that annoys me is being on the phone for either tech support or telemarketers. I hate I when I have to try to get to a live voice and you keep getting one menu after another.
The other day I had to call our Internet company and got placed on hold with the most monotonous music playing in the background. I was fighting to keep from nodding off when I realized that companies probably give you this sleep-inducing music hoping you will fall asleep so they don’t have to help you……. either that or it’s to calm an irate customer down. Either way, it works. The music was boring me to tears.
Another thing is telemarketers. Thank God for the “Do Not Call” List because I don’t really have to deal with them much anymore but once I had AT&T call me trying to sell me their plan. The whole ridiculous part of it was the whole time she was talking to me, I could barely hear her and kept having to ask her to repeat herself. Finally, in total aggravation, I told her, “Look! I can’t hear you now! What do you think that tells me about your service?!”
There have been interesting calls, however. Once I called a tech support for our printer and the agent and I got to discussing our weather and I noticed he had an accent so I asked him where he was calling from. When he told me India, I was astounded….to actually be holding a conversation with someone from so far away. I thought it was kind of cool, in a way.
This past year we received telephone call about the election. The call was for then candidate Obama. Norm actually got the call and put him on speaker phone for kicks. We were there rolling our eyes at all his promises when he got to the end where it says how the ad was endorsed by him but there was a problem with the tape and it went super fast making his voice go really high. Norm and I burst out in laughter.
The phone can be a good tool but give me email any day!
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